Comparing SafetyCulture (iAuditor) and ServiceTitan for Field Platform professionals. Which one is right for your field workflow?
Field Specs Comparison
| Feature | SafetyCulture (iAuditor) | ServiceTitan |
|---|---|---|
| Primary Category | Field Platform | Field Service Management |
| Offline Capable | Yes | No |
| AI Maturity | Core | Bolt-on |
| API Available | Yes | Yes |
| Pricing Model | Free (up to 10 users, 5 templates). Premium (per user/mo, billed annually). Enterprise (custom). | Subscription |
| Price Starts At | $0 (Free for up to 10 users) | Unknown |
| Free Trial | Yes (free tier) | Yes |
| Mobile Experience | Excellent - mobile-first platform with offline support | Native mobile app |
| G2 Rating | 4.4 | 4.4 |
| Capterra Rating | 4.6 | 4.3 |
SafetyCulture (iAuditor) vs ServiceTitan: The Field Tech Verdict.
Choosing between SafetyCulture (iAuditor) and ServiceTitan often comes down to the specific scale and complexity of your field operations. While SafetyCulture (iAuditor) is widely recognized for its free tier for up to 10 users — great for small teams to get started, ServiceTitan counters with comprehensive all-in-one platform for residential and commercial trades.
From a technical standpoint, the choice is clear for teams prioritizing established reliability. SafetyCulture (iAuditor) offers robust offline support, making it a strong contender for Enterprise teams: manufacturing, construction, hospitality, retail, transport, healthcare, facilities. On the other hand, ServiceTitan excels in Dispatching, scheduling, which is critical for Mid-to-large HVAC/plumbing/electrical contractors wanting all-in-one operations platform.
Ultimately, SafetyCulture (iAuditor) is the force multiplier for large-scale firms, whereas ServiceTitan remains the favorite for professionals who value 70+ pre-built integrations with industry-leading tools. Both tools represent the pinnacle of Field Platform in 2026, but your final decision should align with your team's specific need for inspections/audits/checklists.
SafetyCulture (iAuditor) Verdict
“The 800-lb gorilla of field inspection platforms; massive scale, strong AI integration, generous free tier — but can feel generic for specialized verticals”
- Free tier for up to 10 users — great for small teams to get started
- Used by 76,000+ organizations globally — massive scale and trust
- AI template builder creates checklists and training in seconds
ServiceTitan Verdict
“Enterprise-grade field service platform with strong AI-assisted dispatching and deep trade-specific workflows”
- Comprehensive all-in-one platform for residential and commercial trades
- 70+ pre-built integrations with industry-leading tools
- Real-time costing and predictive insights for profitability
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