Zuper
Field Service ManagementField Platform, Business ManagementAI-Powered Field Service Management
Intelligent field service management platform with AI voice notes, smart scheduling, checklists, and dispatch optimization for service businesses
Field Technical Specifications
| Category | Field Service Management |
| Secondary | Field Platform, Business Management |
| Target Users | HVAC, plumbing, landscaping, and other field service businesses |
| Platforms | Web, iOS, Android |
| Mobile Experience | Native mobile app |
| Pricing Starts | Unknown |
| Pricing Details | Custom pricing; multiple tiers available |
| Free Trial | Yes |
| API Available | Yes |
| Founded | 2017 |
| HQ Location | Seattle, WA |
| Company Size | 51-200 |
| Users Claimed | Unknown |
| G2 Rating | 4.6/5 (60 reviews) |
| Capterra Rating | 4.7/5 (50 reviews) |
| Last Major Update | 2026 (AI voice notes and Zuper AI features recently launched, 631 blog posts) |
Why Zuper is a Game Changer for Field Service Management.
In the rapidly evolving landscape of Field Service Management, Zuper has positioned itself as a reliable and established solution for HVAC, plumbing, landscaping, and other field service businesses. The platform's commitment to Native mobile app ensures that field technicians aren't just capturing data, but are empowered by it.
What truly sets Zuper apart is its focus on Scheduling, dispatching, work order management. For teams operating in Seattle, WA, the seamless cloud connectivity means that the workflow never stops, regardless of the signal strength.
Our analysis of the community sentiment reveals a recurring theme: Zuper isn't just a tool; it's a force multiplier. While competitors often struggle with pricing not publicly available — redirects to homepage, Zuper leans into ai-powered voice notes and intelligent dispatching. For Growing field service businesses wanting modern AI-powered scheduling and documentation, it's the clear choice for scaling operations in 2026.
The Truth
“Fast-rising AI-first field service platform with strong integrations and voice-to-notes capabilities”
The Pros
- AI-powered voice notes and intelligent dispatching
- Strong CRM integrations (HubSpot, Salesforce, Zoho)
- 5% boost in first-time fix rates reported by customers
- Scheduling decisions reduced from 15 minutes to under 5
- Multi-industry support including HVAC, plumbing, landscaping, roofing
The Cons
- Pricing not publicly available — redirects to homepage
- About page returned 404 — limited company transparency
- Smaller market presence compared to ServiceTitan or Housecall Pro
- Integration partners list on website appears limited (only 3 visible)
Key Benefits
AI-powered field service management reduces busywork and documentation time
Intelligent dispatching keeps jobs organized on a single board
Deep CRM integration as a HubSpot Solutions Partner ecosystem tool
Multilingual AI helps bridge language barriers in the field
Core Features
Scheduling, dispatching, work order management, checklists, invoicing, CRM, AI voice notes, route optimization, customer portal
AI & Intelligence
AI voice notes, smart dispatch optimization, AI-powered job summaries, intelligent scheduling, multilingual AI support
Integrations & Ecosystem
Native Integrations
HubSpot, Salesforce, Zendesk, QuickBooks, Zapier
API: Yes
Export Options
Integration Partners
Best For
Growing field service businesses wanting modern AI-powered scheduling and documentation
Not Great For
Property inspection or real estate specific workflows
Market Context
Direct Competitors
Indirect Competitors
Top Comparisons
- Zuper vs Housecall Pro
- Zuper vs ServiceTitan
- Zuper vs XOi Technologies
- Zuper vs AppFolio
- Zuper vs Procore
Support & Company
Support Channels
Company Info
Founded: 2017
HQ: Seattle, WA
Size: 51-200
Users: Unknown
Compliance & Updates
Last major update: 2026 (AI voice notes and Zuper AI features recently launched, 631 blog posts)
Product Gallery
Homepage shows 'Introducing Zuper Glass' hero with smart glasses product image. Tagline: 'A new era in field service - Go truly hands-free on the roof today'. Orange/white brand colors with 'Learn More' CTA and 'Schedule a Demo' in nav.
Community Verdict
“Modern UI and UX — feels more current than legacy FSM tools”
“AI-powered scheduling and route optimization is a differentiator”
“Good integration ecosystem (Salesforce, HubSpot, Zoho, QuickBooks)”
“Pricing is competitive vs ServiceTitan and Salesforce FSL”
“Customizable workflows without heavy configuration”
“Growing feature set with regular updates”
“Newer entrant — less proven at scale than ServiceTitan or Salesforce”
“Limited community/user discussion online (small user base)”
“Some features feel half-baked compared to mature competitors”
“AI capabilities are still early-stage”
“Documentation and training resources are sparse”
“Limited brand recognition in trades-heavy verticals”
Related Discussions
Community Questions
From Reddit
- Q:Zuper vs ServiceTitan — how do they compare?
- Q:Is Zuper a good FSM for a growing home service business?
- Q:Does Zuper's AI scheduling actually work well?
- Q:What integrations does Zuper support?
From Quora
- Q:What is Zuper field service management software?
- Q:How does Zuper compare to ServiceTitan and Housecall Pro?
- Q:Is Zuper a good choice for AI-powered field service management?
Frequently Asked Questions
Field Readiness
Score based on offline capabilities, AI maturity, and mobile-first design architecture.
Video Content
YouTube
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